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Job Vacancy for Supervisor, Issue Resolution at Independence Blue Cross in Philadelphia, PA

Independence Blue Cross company logo
Published 6 months ago

Independence Blue Cross is currently accepting applications for the position of Supervisor, Issue Resolution in the Philadelphia area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Independence Blue Cross operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Independence Blue Cross
Position:Supervisor, Issue Resolution
City:Philadelphia, PA
Province:PA
Education:Confidential
Employment Type:Full-time

Job Description

We are seeking a dedicated Supervisor for Issue Resolution to lead our customer service team. The ideal candidate will be responsible for managing complex customer issues, ensuring prompt resolutions, and maintaining high customer satisfaction levels.

Key responsibilities include supervising staff, conducting training sessions, and implementing best practices to enhance the customer experience. Strong communication and leadership skills are essential.

Other Job Benefits

  • Competitive overtime bonus
  • Valuable work experience
  • Supportive work environment

Requirements

  • Ability to adapt to new technology
  • Flexibility in dealing with changes
  • Leadership skills
  • Work experience in a global environment

Company Address

Province PA
City Philadelphia
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Company Information

Independence Blue Cross

Independence Blue Cross (IBC) is a leading health insurance provider based in Philadelphia, Pennsylvania. Established in 1938, IBC offers a wide range of health plans, including individual and family coverage, employer group plans, and Medicare options. The company is dedicated to enhancing the health and well-being of its members through innovative programs, wellness initiatives, and comprehensive healthcare services. With a commitment to accessibility and customer care, IBC aims to empower its members to make informed health choices.