Job Vacancy for Call Center Team Leader at IKEA in Baltimore, MD

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IKEA is currently accepting applications for the position of Call Center Team Leader in the Baltimore area. The job type available for this position is Full-time.
We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.
IKEA operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.
Job Information
Company: | IKEA |
Position: | Call Center Team Leader |
City: | Baltimore, MD |
Province: | MD |
Education: | Confidential |
Salary: | USD 55.665 - USD 80.714 per Month |
Employment Type: | Full-time |
Job Description
We are seeking a dedicated and experienced Call Center Team Leader to manage our customer service team. The ideal candidate will have strong leadership skills, a proven track record in call center management, and excellent communication abilities.
Your responsibilities will include overseeing team performance, training new staff, and ensuring high levels of customer satisfaction. You will also analyze call metrics to improve service quality.
Other Job Benefits
- Competitive overtime bonus
- Valuable work experience
- Supportive work environment
Requirements
- Critical thinking skills
- Good negotiation skills
- Energetic and dynamic personality
Company Address
Province | MD |
City | Baltimore |
Google Map | Google Map |
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