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Job Vacancy for Call Center Team Leader at IKEA in Baltimore, MD

IKEA company logo
Published 10 months ago

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IKEA is currently accepting applications for the position of Call Center Team Leader in the Baltimore area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

IKEA operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:IKEA
Position:Call Center Team Leader
City:Baltimore, MD
Province:MD
Education:Confidential
Salary:USD 55.665 - USD 80.714 per Month
Employment Type:Full-time

Job Description

We are seeking a dedicated and experienced Call Center Team Leader to manage our customer service team. The ideal candidate will have strong leadership skills, a proven track record in call center management, and excellent communication abilities.

Your responsibilities will include overseeing team performance, training new staff, and ensuring high levels of customer satisfaction. You will also analyze call metrics to improve service quality.

Other Job Benefits

  • Competitive overtime bonus
  • Valuable work experience
  • Supportive work environment

Requirements

  • Critical thinking skills
  • Good negotiation skills
  • Energetic and dynamic personality

Company Address

Province MD
City Baltimore
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Company Information

IKEA

IKEA, a globally renowned Swedish furniture brand, has become a staple in the United States since opening its first store in 1985. Known for its modern designs, affordability, and DIY assembly products, IKEA offers a wide range of home furnishings and accessories that cater to diverse lifestyles. The company emphasizes sustainability, incorporating eco-friendly materials and practices in its operations. With multiple locations across the country, IKEA continues to inspire customers with innovative solutions for everyday living, making stylish home decor accessible to all.