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Job Vacancy for Retention Call Center Representative at Fidelis Care in Rego Park, NY

Fidelis Care company logo
Published 4 weeks ago

Company Fidelis Care is offering job opportunities for the position of Retention Call Center Representative in the Rego Park area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Fidelis Care operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Fidelis Care
Position:Retention Call Center Representative
City:Rego Park, NY
Province:NY
Education:Confidential
Salary:USD 16 - USD 27 per Hour
Employment Type:Full-time

Job Description

We are seeking a dedicated and enthusiastic Retention Call Center Representative to join our team. In this role, you will be responsible for engaging with customers who are considering canceling their services, addressing their concerns, and providing solutions to enhance their experience.

Your strong communication skills and ability to build rapport will be essential as you work to retain our valued customers. You will receive comprehensive training and support to help you succeed in this position.

If you are passionate about customer service and are looking to make a positive impact, we want to hear from you!

Other Job Benefits

  • Flexible working hours
  • Clear career opportunities
  • On-site health facilities

Requirements

  • Ability to work in a team
  • Experience in similar projects
  • Time management skills
  • Deep understanding of the related industry

Company Address

Province NY
City Rego Park
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Company Information

Fidelis Care

Fidelis Care is a New York-based health insurance provider dedicated to improving health outcomes for its members. Since its inception in 1993, the organization has offered a variety of affordable health plans, including Medicaid, Child Health Plus, and Medicare Advantage. Committed to community support, Fidelis Care works to ensure comprehensive coverage and access to quality care for individuals and families, emphasizing preventive services and health education in underserved areas. With a strong presence in the state, Fidelis Care continues to play a vital role in the healthcare landscape.