Job Vacancy for Contact Center Representative at City of Garland in Garland, TX

City of Garland is currently accepting applications for the position of Contact Center Representative in the Garland area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

City of Garland operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:	City of Garland
Position:	Contact Center Representative
City:	Garland, TX
Province:	TX
Education:	Confidential
Salary:	USD 20 - USD 40 per Month
Employment Type:	Full-time

Job Description

Join the City of Garland as a Contact Center Representative! You will be responsible for interacting with utility customers through various channels to address their questions and concerns about electric, water, sewer, and sanitation services.

Essential duties include resolving billing inquiries, processing service connections, assisting with late payments, issuing necessary documentation, and providing information about utility programs.

Minimum Qualifications: High School Diploma or GED; 2 years of customer service or call center experience.

Work Environment: Call center or walk-up customer service setting with occasional exposure to noise.

Other Job Benefits

• Comfortable work atmosphere
• Guidance when starting work
• Salary bonus for overtime

Requirements

• Interpersonal communication skills
• Ability to work under pressure
• Understanding of the latest technology

Company Address

Province	TX
City	Garland
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