Job Vacancy for Customer Advocacy Representative at Concentra in Addison TX, Philippines

Concentra is currently accepting applications for the position of Customer Advocacy Representative in the Addison TX area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Concentra operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:	Concentra
Position:	Customer Advocacy Representative
City:	Addison TX, Philippines
Province:	Philippines
Education:	Confidential
Employment Type:	Full-time

Job Description

We are seeking a Customer Advocacy Representative to champion customer needs, resolve inquiries, and build lasting relationships. You will handle feedback across channels, escalate issues, and collaborate with product and support teams to improve customer experience. Ideal candidates have strong communication, empathy, and problem-solving skills, with 1+ years in customer service or advocacy. Responsibilities include tracking cases, documenting trends, and promoting customer-centric solutions. Join us to be the voice of our customers and help shape better products and services.

Other Job Benefits

• Balance between work and personal time
• Performance-based bonuses
• Opportunities for promotion within the company

Requirements

• Critical thinking skills
• Good negotiation skills
• Energetic and dynamic personality

Company Address

Province	Philippines
City	Addison TX
Google Map	Google Map