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Job Vacancy for Customer Service Analyst at Oracle in Orlando, FL, United States

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Published 11 months ago

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Company Oracle is offering job opportunities for the position of Customer Service Analyst in the Orlando, FL area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

Oracle operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:Oracle
Position:Customer Service Analyst
City:FL, Orlando
Province:FL
Education:Confidential
Employment Type:Full-time

Job Description

We are seeking a dedicated Customer Service Analyst to join our team. The ideal candidate will analyze customer interactions and feedback, providing insights to improve service quality.

Your responsibilities will include:

  • Monitoring customer service performance metrics
  • Identifying trends and areas for improvement
  • Collaborating with cross-functional teams

Strong analytical and communication skills are essential for this role.

Other Job Benefits

  • Support for work-life balance
  • Mentoring program by seniors
  • Opportunity to participate in international projects

Requirements

  • Relevant formal education
  • Work experience in the related field
  • Quick learning ability
  • Commitment to the task

Company Address

Province Orlando, FL
City Orlando, FL
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Company Information

Oracle

Oracle Corporation is a multinational technology company headquartered in Redwood Shores, California. Founded in 1977, Oracle specializes in database software, cloud solutions, and enterprise software products. It is renowned for its flagship database management system and offers a comprehensive suite of applications for various industries, helping businesses optimize their operations. With a commitment to innovation, Oracle continues to lead in cloud computing and data analytics, empowering organizations to manage their data more efficiently and enhance their digital transformation journeys.