Job Vacancy for Workforce Management Contact Center Specialist at Kaiser Permanente in Fontana, CA

Kaiser Permanente is currently accepting applications for the position of Workforce Management Contact Center Specialist in the Fontana area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Kaiser Permanente operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:	Kaiser Permanente
Position:	Workforce Management Contact Center Specialist
City:	Fontana, CA
Province:	CA
Education:	Confidential
Salary:	USD 800 - USD 1.500 per Week
Employment Type:	Full-time

Job Description

We are seeking a motivated and detail-oriented Workforce Management Contact Center Specialist to join our dynamic team. In this role, you will be responsible for analyzing call patterns, forecasting staffing needs, and ensuring optimal scheduling for our contact center operations.

The ideal candidate should possess strong analytical skills, be proficient in workforce management tools, and demonstrate an ability to communicate effectively with team members. A background in contact center management or workforce planning is preferred.

If you are passionate about improving operational efficiency and enhancing customer experience, we would love to hear from you!

Other Job Benefits

• Comfortable work atmosphere
• Guidance when starting work
• Salary bonus for overtime

Requirements

• Interpersonal communication skills
• Ability to work under pressure
• Understanding of the latest technology

Company Address

Province	CA
City	Fontana
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